A trip to Chill Out Spa should be a relaxing, blissful experience, but if it’s your first visit, it can be slightly nerve-wracking not knowing what to expect. The following tips will help to make your visit comfortable and relaxing

 

 

Medical conditions

If you have any type of medical condition, it is best to mention it when you book your appointment. Certain treatments may not be advisable for you. Also, tell the technician if you are wearing contact lenses before a facial

 

Showing up on time

If you’re running late, we often can’t push your appointment back more than 5-10 minutes.

 

Cancellation policies

Be conscious that short-notice cancellations will probably occur a charge. At Chill Out Spa we have a 24 hour cancellation policy. Please give us as much notice as possible if you change your appointment plans.

 

Mind your manners

For everyone’s relaxation your cell phone should be turned off–and kept off–

 

Male or female therapist?

It’s up to you. We make every effort to accommodate guest wishes in this regard. Keep in mind that at peak hours, it may be harder to fulfill your request, and that for less-requested treatments; the spa may have only one therapist available. Remember to book in advance; if you are a fan of a particular therapist, chances are someone else is as well.

 

In the buff: Spa Nudity

Nudity is probably the aspect of spa-going that causes guests the most anxiety. Let’s be serious–baring it all to someone you’ve just met can feel awkward. Keep in mind that all of our therapists go to great lengths to maintain guest modesty, stepping out of the treatment room to allow you to disrobe and get comfortable under the sheet on the massage table. If you’re uncomfortable about being in the buff, you don’t have to undress completely; it’s perfectly okay to wear underwear while having a massage.

 

Smoking

Smoking is not allowed at Chill Out Spa.

 

Pets

Please leave pets at home.

 

Speak up

All aspects of treatment can be modified to your taste: amount of light, music selection and volume, room temperature, talking or no talking. If you would like for the pressure of your massage to be adjusted, let your therapist know. Also, feel free to ask questions.

 

Book ahead

When available, advanced booking – by phone or online booking – will likely minimize your wait time.